About Marlon Ragusta — AI Automation Specialist
I'm Marlon Ragusta, an AI automation specialist with a background in software engineering and systems architecture. Over the past 5 years, I've helped 40+ companies automate their operations — from solo founders to teams of 200+.
My approach is simple: understand the business problem deeply, design a robust automation that won't break at 2am, and deliver measurable results within weeks, not months.
Services
End-to-End Workflow Automation
Design, build, and deploy automated workflows that handle everything from lead qualification to invoice generation. Built on enterprise-grade platforms with error handling, logging, and rollback capabilities.
AI Agent & Chatbot Development
Custom AI agents with memory, tool use, and multi-step reasoning. Deployed as Slack bots, website chat widgets, or background processors that work 24/7.
Custom API Development
When off-the-shelf integrations fall short, I build custom APIs and middleware to bridge gaps between legacy systems and modern tools.
Process Audit & Optimization
Map your current operations, identify automation opportunities, and build a prioritized roadmap with ROI projections for each initiative.
Tools & Technologies
Automation Platforms
- n8n
- Make (Integromat)
- Zapier
- Relay
AI & LLMs
- OpenAI GPT-4
- Claude
- LangChain
- CrewAI
- AutoGen
Development
- Python
- Node.js
- TypeScript
- Docker
- AWS
Integrations
- HubSpot
- Salesforce
- Shopify
- Stripe
- Slack
- Notion
How I Work
Discovery First
Every project starts with a deep-dive into your current processes, pain points, and goals. No assumptions, no cookie-cutter solutions.
Built to Scale
Automations that work for 10 records should work for 100,000. I design with volume, edge cases, and future growth in mind.
Reliability Obsessed
Error handling, retry logic, alerting, and comprehensive logging are non-negotiable. If it breaks, you know before your customers do.
Work Experience
Senior AI Automation Specialist
Freelance / Independent
Designed and deployed 40+ AI-driven automation systems for SaaS, e-commerce, and agency clients. Specialized in n8n, Make, and custom LangChain agents.
Automation Engineer
Acme Digital Agency
Built internal tooling and client workflow automations that reduced manual operations by 60%. Led integration projects across HubSpot, Salesforce, and Slack.
Full-Stack Developer
Nova Tech Solutions
Developed customer-facing web applications and internal dashboards using Node.js, React, and PostgreSQL. Early exposure to workflow orchestration.